Who we are
Kings Driving Centre (“we”, “us”) provides driving tuition in Tolworth and the surrounding areas. Our address is St Philip’s Road, Surbiton KT6 4DU. You can contact us on 020 3143 1718 or at in**@*******************co.uk.
We are the data controller for the personal information described below.
What we collect
When you enquire or book: your name, phone number, email address, pickup address and postcode, the course or lesson type you want, your transmission preference, your driving experience and your preferred start date.
During tuition: your provisional licence details, lesson progress records, and notes your instructor keeps on your development.
When you use our website: your IP address, browser and device type, the pages you visit and how you arrived, collected through cookies and similar technology. See our Cookie Policy.
If you send us a photo or appear in one: images of you, where you have agreed to this.
We also hold DBS certificate details and licence records for our instructors, as employment records.
We do not knowingly collect data from anyone under 17. Pupils aged 17 may book with us; where a pupil is under 18 we may also hold a parent or guardian’s contact details.
Why we use it, and our lawful basis
| Purpose | Lawful basis |
|---|---|
| Arranging and delivering your lessons | Performance of a contract |
| Contacting you about your booking | Performance of a contract |
| Keeping progress records | Legitimate interests — teaching you effectively |
| Accounting and tax records | Legal obligation |
| Publishing your pass photo | Consent — you can withdraw it at any time |
| Marketing emails or messages | Consent |
| Website analytics and advertising | Consent, via our cookie banner |
| Preventing fraud and keeping our staff safe | Legitimate interests |
Who we share it with
We do not sell your data. We share it only with:
- Our instructors, so they can teach you
- The DVSA, where we book or attend a test on your behalf
- Our payment providers, including our card processor and Klarna where you choose to pay in instalments, to take payment
- Our website and email providers, who host the systems we use
- Our accountant, for tax records
- Anyone we are legally required to disclose to
Some of these providers may process data outside the UK. Where that happens, we rely on the UK’s adequacy regulations or standard contractual clauses.
How long we keep it
- Enquiries that don’t become bookings: 12 months
- Pupil records and lesson history: 3 years after your last lesson
- Financial records: 6 years, as required by HMRC
- Photos published with consent: until you ask us to remove them
- Marketing consent: until you withdraw it
Your rights
You have the right to access your data, correct it, ask us to delete it, restrict or object to how we use it, receive a copy in a portable format, and withdraw consent at any time. To exercise any of these, contact us on 020 3143 1718 or at in**@*******************co.uk. We will respond within one month.
If you are unhappy with how we have handled your data you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Changes
We may update this policy. The current version is always on this page. Last updated: [DATE].
Photos, video and social media
We love celebrating a pass, and photos and short videos are a big part of how we do it. Here is how we handle them.
- We will always ask before taking a photo, and again before publishing it.
- Saying no changes nothing about your lessons or how we treat you.
- Where a pupil is under 18, we ask a parent or guardian as well.
- We publish photos on our website, Instagram, Facebook, TikTok and YouTube.
- We do not publish pupils’ full names, addresses, or the date and location of their test alongside a photo.
- You can change your mind at any time. Contact us and we will remove the image from our website and our own social accounts within [7] working days. Please note we cannot recover copies already shared or reposted by others.
To withdraw consent, contact 020 3143 1718 or in**@*******************co.uk.
